@ohmygoodness Thank you for taking the time to reach out to us here on our Xfinity Forums. I can definitely understand the frustration, can you tell me what troubleshooting steps you've already taken? You mentioned it was only happening to CNN, that may be a network issue. Is it still occurring?
XfinityBillie
Official Employee
•
3.6K Messages
2 years ago
@ohmygoodness Thank you for taking the time to reach out to us here on our Xfinity Forums. I can definitely understand the frustration, can you tell me what troubleshooting steps you've already taken? You mentioned it was only happening to CNN, that may be a network issue. Is it still occurring?
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