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Tuesday, June 24th, 2025

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Home Shopping Network (HSN) Shop by Remote Feature Sunset

As of Monday, June 23, 2025, some customers won’t see or be able to use the Shop by Remote pop-up button on HSN. The company is no longer supporting this feature on non-Xfinity X1 TV Boxes. However, it is still available on Xfinity X1 TV Boxes.


To get a compatible X1 TV Box, check out Replacing your TV Boxes and modems — FAQs. Or drop a message here for assistance.


For more information, see Comcast Interactive TV on Non-X1 TV Boxes.

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