Visitor

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2 Messages

09/16/2026 4:14 PM

How many days to complete service so interruptions will stop

Day 3 of lost service at noon time through 3pm. How much longer do we need to expect this?  ALSO. Will we get a reduction in payment costs associated with this?

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Selected Oldest First

Official Employee

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2.5K Messages

25 days ago

Hey @user_bb7251 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out concerning your internet connection. We will be happy to take a look into the account for you. Are you getting notices of maintenance or is the services just going down with no notice?

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