Visitor

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3 Messages

Monday, July 28th, 2025

How to direct message you

In your instructions on how to direct message you, I don’t have those things on my screen to select that you refer to. Now I can’t even figure out how to open the thread regarding AntennaTV disappearing in the Seattle area. The forum Search box brings up nothing. 

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Official Employee

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3.6K Messages

1 month ago

 

user_ifrnho Thank you for taking the time to reach out to us here on our Xfinity Forums. Our team is here to assist you with your concerns. In the spirit of our Xfinity Forums we always try to keep our conversations public, unless we need to access account information. Can you let me know how I can help you today?

 

Visitor

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3 Messages

AntennaTV has disappeared from ch 340 in Seattle. Also, when I use the microphone and say AntennaTV nothing comes up. I do not like the Nosey channel it was replaced with. 

Official Employee

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3.6K Messages

 

user_ifrnho I understand how frustrating it can be to see programming you enjoyed removed from our lineup. It does sound like there were changes made with Antenna TV and the Nosey channel was the provided alternative. We strive to ensure that we are providing our customers with the content they enjoy, but channels do change occasionally due to networking agreements etc. 

 

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Expert

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112.9K Messages

1 month ago

@user_ifrnho 

Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.


Please see this post about direct messaging the support team;


https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478  

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