dst41's profile

Visitor

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1 Message

Wednesday, April 1st, 2026 1:32 AM

I can't watch multiple channels, including channel 7 news!

I turned on channel 7 to watch a show, only to find out I can't watch it due to contract issues between snips and xfinity. This is a local news station! I pay for it! What [Edited: "Language"] is going on?!?!

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Official Employee

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3.2K Messages

26 days ago

Thank you for posting on our community forums, dst41. On March 31, 2026, at 5:59 p.m. Eastern Time (ET), Comcast’s agreement with E. W. Scripps to carry its programming expired. As a result, E. W. Scripps’s programming can no longer be carried by Xfinity or Comcast Business, including any related programming on Xfinity Stream and On Demand. A number of reasonable offers have been made that E. W. Scripps, the owner of these local broadcast stations, has not accepted. That is the reason why the channel is not available. My sincerest apologies. For the full list of affected programming in your area, see xfinity.com/programmingchanges

 

Visitor

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3 Messages

21 days ago

I am stunned at such a huge loss and feel helpless.  ABC Channel 7 is the primary channel we watch.  I pay over $400 a month for my xfinity services.  I cannot imagine Xfinity cannot afford to renew the contract with Scrippts WITHOUT increasing my monthly cost.  This is a ridiculous situation.  When will this be resolved?

Official Employee

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2.9K Messages

 

TheDenverFan E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired.

Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/programmingchanges. 

 

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Visitor

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1 Message

11 days ago

Xfinity needs to get this agreement settled!!!  I pay almost $300 a month and expect to have what I pay for.  It's a joke anyway.  The customer always pay xfinity's high premiums no matter what.  The customer pays!!!  Xfinity gets the rewards. 

Official Employee

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1.1K Messages

@user_sjws0o, Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you love, and a number of reasonable offers have been made that they haven’t accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/programmingchanges.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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7 Messages

24 hours ago

Please get WXYZ Channel 7 back.  Let us decide whether or not we want/can afford the pricing.  Not you!  This is so frustrating.  

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