Thank you for reaching out and creating a new post. I see you've had some trouble with your cable service, and it hasn't been working over the past couple of days. As someone who truly enjoys watching TV, I know I would be frustrated with any type of service issues. I did check the equipment at the home, and I'm not seeing any immediate issues. When you go to watch cable, are you seeing an erroe message/code, or simply a blank screen?
XfinityVianney
Official Employee
•
2.2K Messages
2 days ago
Thank you for reaching out and creating a new post. I see you've had some trouble with your cable service, and it hasn't been working over the past couple of days. As someone who truly enjoys watching TV, I know I would be frustrated with any type of service issues. I did check the equipment at the home, and I'm not seeing any immediate issues. When you go to watch cable, are you seeing an erroe message/code, or simply a blank screen?
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