Visitor

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1 Message

Friday, April 24th, 2026 1:19 AM

I want my WXYZ Channel 7 back

I would like to watch Channel 7 again..this is ridiculous we pay all this money and I feel like we are those ones who gotta suffer because y'all can't get along and come to an agreement. Feels like we are being held hostage by Xfinty but heaven forbid we are a day late on a payment. But yet we get the short of the stick. 

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Official Employee

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3.5K Messages

1 month ago

Thank you for taking the time to voice your concerns, user_soub56. Like any contracts, programming agreements exist for a fixed period of time and then expire. Comcast has successfully renegotiated thousands of expiring contracts over the years and rarely experienced an interruption of service.

In the next few months, our contracts for the channels listed on the contract renewals site may expire. We expect that we’ll be able to renew these agreements without service interruption and continue carrying the channels now and in the future.

In the event an agreement can't be reached, however, the programmer may no longer permit us to carry them. Loss of broadcast stations listed on our updated contract renewals page would include the loss of the multicast signal(s), if any, associated with the stations.



As a reminder you can Visit My Channel Lineup and enter your Xfinity ID, email address or mobile phone number and password to browse your customized channel lineup.

 

 

 

Visitor

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1 Message

Channel 7 is a very important channel for local news please bring back channel 7 or lower our prices

Official Employee

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2K Messages

Good Morning, @user_z01bvj! Thank you so much for taking the time to reach out to us on the Xfinity Forums! Most of the channels that we offer are owned by media companies other than Comcast, which means we need to pay those companies in order to bring their channels to our customers. We negotiate contracts with these media companies to obtain the rights to carry their channels, on-demand content, and streaming apps on our platforms. Comcast has successfully renegotiated thousands of expiring contracts over the years and rarely experienced an interruption of service. You can find all the details here. Please let us know if you have any other questions or concerns. 

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