Less Channels for More Money With Xfinity!

Are you still in negotiations with Scripps? Miss those channels lost. Also, why did I also recently lose the NFL Network (channel 181)? Seems you continue to offer less (channels) for more (money).

I have been a loyal Comcast (Xfinity) customer for over 25 years but I fell it is time to finally pull the plug. I would like to talk to an actual live person regarding this, but that is pretty much impossible. WOW! here I come.

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XfinityJeff

Official Employee

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970 Messages

1 month ago

Thanks for reaching out about E. W. Scripps (Scripps) programming. Comcast renewed its agreement with Scripps to carry its programming, and, at this time, all content has been restored. You should now be able to watch it as you would normally. Unexpected changes to your TV lineup can be frustrating, and Comcast appreciates your patience as they worked to bring back Scripps’s programming. For more information on how programming agreements work, visit www.xfinity.com/howitworks.

Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming.

Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this programming, but only with fair pricing, terms, and conditions for its customers.

I know unexpected changes to your TV lineup can be inconvenient. Thank you for understanding. For more information, you can visit xfinity.com/programmingchanges.

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user_rd0xgp

Visitor

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1 Message

26 days ago

Just clearing out my DVR and I'm moving to Hulu +live tv. NFL Network was the last straw. Called & was told I'd receive a $29.46 credit...of course it hasn't happened.

1

XfinityKassie

Official Employee

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2.5K Messages

user_rd0xgp Good day! We appreciate you sharing your concerns with our Xfinity Forums. I can see how changes would be frustrating.

Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this programming, but only with fair pricing, terms, and conditions for its customers.

I know unexpected changes to your TV lineup can be inconvenient. Thank you for understanding. For more information, you can visit xfinity.com/programmingchanges. That said, I'd be happy to look into your credit request. It can take 24-48 hours to reflect on your account, and would automatically be applied towards your next statement. If you would like to me to take a look, please send a Direct Message with your name, and service address.

Click "Sign In" if necessary
Click the "Direct Message" icon Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it

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24 days ago

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Channels and Programming

user_h1g0zi

Less Channels for More Money With Xfinity!

XfinityJeff

user_rd0xgp

XfinityKassie

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