Local Sport Networks in New York with signal problems

No, the problem prevails. It is not an issue with my device so please let's not start with that or asking me to reset something.

I will be more than happy to help with your request. To begin, would you mind sending me your name and the address to your account in a Direct message?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

@XfinityDuron​ sent it. Already told you the problem is the source signal not my device.

I’ve had the same issue over last few games.  Not sure why I’m paying extra each month not being able to watch the Yankee game 

@user_oplkx8​ [Edited: "Solicitation"] Customer service as expected gave generic responses like checking the cables and resetting the box. Then even said I would require a tech visit which makes no sense given their signal is the problem.