Locals package does not include local stations

user_e856hk We hear your frustration, and we’re really sorry for the time and effort this cost you — especially when you were expecting something as straightforward as local channels. 

 

We’d like to take a closer look at your account and make sure you’re getting exactly what you signed up for — or help adjust things so you’re not paying for a package that doesn’t meet your needs. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!