Visitor
•
1 Message
lost the picture and sound on my samsung TV
richard [Edited: "Personal Information"] ---account # [Edited: "Personal Information"]
went to a nearby xfinity store, I installed a new modem and receive a new remote. Nothing worked.
I do get lettering on my TV and it tells me something is wrong.
Please help me.
Rich [Edited: "Personal Information"]
XfinityMatthew
Official Employee
•
331 Messages
1 month ago
Hello user_y9u1hd , we appreciate you reaching out to Xfinity Forums. When you installed the box did you use our app to activate everything. What other steps have you taken besides plugging it in?
0
0