Visitor
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1 Message
Max will not recognize we are subscribed
We subscribed to Max as part of our Xfinity package. When I go to the channel , I cannot get in even though I have tried repeatedly
Visitor
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1 Message
We subscribed to Max as part of our Xfinity package. When I go to the channel , I cannot get in even though I have tried repeatedly
XfinityJeniece
Official Employee
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3.2K Messages
25 days ago
Hey there, user_uk5gbx , thanks for reaching out through Xfinity Forums regarding your MAX subscription. We want to ensure that you have MAX up and running, especially with all the great content they have coming out for summer. Are you getting an error message when attempting to view MAX?
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westwayneguy88888
Contributor
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298 Messages
25 days ago
are you talking about HBO channels, cinemax channels, or the MAX APP?
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