MLB 2024 Extra Innings package

@XfinityPeterH​ Hello-Thanks for the reply. By the looks of it your information is outdated(from 2023). Just curious if you have information about the upcoming 2024 season? It is ok if you do not at this time but some of us are eager and wanted to begin the conversation.
Thanks for your time! 

@XfinityPeterH​  the link to extra innings says “check back before March “, saying extra innings into the remote sends you to the page but nowhere to order, and can’t order through the website sooooo how do we order?? 

Hello nm469

Hope your day is going good! Are you using Xfinity Flex? From the description, I was curious if you are a Xfinity Flex user? If you have Xfinity Flex, you can watch through the MLB app right on your streaming TV Box. You’ll just need to sign up for a free or premium membership (choose a package that includes MLB EXTRA INNINGS) at mlb.com/flex. For more information, see how to watch the MLB app on Xfinity Flex.

no I am not using flex. I am using the regular X1 with a box underneath my television, and we have had MLB extra innings for probably the last 10 years. it just seems to be getting too close to the start of baseball season to not have any information on being able to order it. 

Hello @djslats! If you have Xfinity cable TV service, you should be eligible to sign up for MLB extra innings. Here is a link with more information: https://www.xfinity.com/hub/tv-video/baseball. 

@djslats​ Hey, the Rockies won't be on any channel this year and only thru MLB so before you get MLB Extra Innings you might want to check and see if that includes the Rockies since it's an extra add on for MLBTV if you are interesting in watching them.

Agree! Today is March 17th, I used voice remote for "MLB Extra Innings" and message said I had to go online to upgrade my TV, it's not available online either..Xfinity, stop saying we can use voice remote to order when it's not available yet. Give us the date we can use the voice remote to add MLB extra innings... so frustrating.  

Agreed - had the same problem!

Yes! Spent an hour on phone w 2 different comcast agents..no clue on how to subscribe to 2024 mlb xtra innings. Ughhhhh!

@user_3f253b​ I already talked to them a month ago. It will be available Thursday March 21st to order. Don’t be lazy and just call them. Very helpful. 

Hello @KRM2000. The 2024 season begins March 28, 2024, but we’ll be sales ready on March 21, 2024. Customers will receive the package from the date of sale through the conclusion of the September Offer.

Hello @user_aws888! I apologize that there aren't any updates at this time, but I expect there will be an update soon. Thank you for your patience. 

@Rupert12 I am sorry, but we don't have an update yet as soon as we do it will be made available to all our customers. 

@user_tpe84l If you have an MLB EXTRA INNINGS subscription, follow these steps to activate your MLB.TV account:

1. Go to secure.mlb.com/tv/activatesecure.mlb.com/tv/activate
2. Select Xfinity as your provider.
3. Sign in using your Xfinity ID and password.
4. Create a new MLB.com account or sign in with your existing account to link your Xfinity ID and password with MLB.TV.

Edited : links

I agree  my eye sight is bad just want to sign up so I can watch Baltimore orioles

True , very annoying !

@user_7p96il Good morning! Thank you for taking the time to reach out to our Community Forums Team for assistance with ordering MLB Extra Innings. The release date for ordering will be 3/21/24, and the season begins 3/28/24. If you wish to order you will be able to say “MLB EXTRA INNINGS” into your voice remote. Unless you signed up for auto-renewal. If you signed up for auto-renewal, it will automatically activate. Please feel free to let me know if there are any other questions I may answer for you today. Enjoy your weekend!

https://www.xfinity.com/learn/digital-cable-tv/sports/mlb/extra-innings

I have auto-renewal so back in last week of February I linked the Xfinity Extra Innings package  back up to MLB.TV via mlb.com and have had all available preseason games since 

@XfinityKassie​  THANK YOU! Finally someone who gives us actual date we can order by voice remote. March 21! Thanks to Kassie for doing great job, us MLB crazy fans just need to get ready by pre-ordering, lol..and yes we are little crazy. But again, THANK YOU Kassie!

@XfinityKassie​ Thank you very much.  Have been patiently waiting for someone with knowledge to respond.  Looking forward to signing up on 21st so I can view on X1.  Your customer service people have no clue.  They seem like they have never heard of Extra Innings even though there are  30 channels devoted to it.  Need better training of total system.  People at stores just want to sell phones.

@XfinityKassie​ Hi. How can I enable auto-renewal going forward? I don't want to miss out on pre-season next year. Thanks!

@user_g0exto​ I read it dropped yesterday. 4 x $37.50 is the price. I could not find any mention of if the subscription once again includes MLB.TV for free. I recall it has been available for free the last few years. Let's hope it is another added bonus again this year. 

Hey @machado22,

Thank you for visiting our Xfinity Forums Community support page and sharing the information you have. I have a ton of information regarding our MLB Extra Innings for the season. I have listed pricing below:

-> Free Preview from March 28th - April 4th.

-> Regular Season from March 30 - April 30th 
--> $149.99 (or 4 payments of $37.50)

-> May offer $139.99 (or 4 payments of $35.00)

-> June offer $119.99 (or 4 payments of $30.00)

-> July offer $94.99 (or 4 payments of $23.75)

-> Half Season Free Preview from July 19th -July 25th.

I hope this season information helps you. Please let us know if you have any further questions regarding the MLB Extra Innings.

Hi I'am  dominisc,

I'm hoping someone in Comcast Teck support or the guide company can finally help with the channel grid. When recording the Phillies game (home broadcast) 

It records both teams games. It should only record the Phillies broadcast. And the same issue with the Yankees and the yes network. It records the MLB Extra Inning

games. But there is the local black out rule.  My dvr  is recording Five games instead of Two. Can this finial be fixed. It has been going on for years. 

dominisc01  To me, it sounds as though you might have some set scheduled recordings for certain games or channels that might need adjusting.

To change recording options for s scheduled recording:
Go to the Xfinity Stream portal.
In the menu bar, click Saved > Scheduled.
On the Scheduled page, click the recording you want to change.
In the recording details, click Record Options.
In the pop-up box, click Modify Recording.

You get mlbtv with it and you just need to set that up online and you can stream that way 

The extra innings subscription includes the MLB At Bat app for streaming.  Download and register the app and sync it up with Xfinity and you will be able to stream games on phone, tablet or tv.

Thanks, I hadn't realized MLB came as part of the package.  Linking the Xfinity subscription took some poking around.  But, got it done and watching the Braves-Phillies opening game now.

Enjoy the game! Please let us know if you need anything else. 

Greetings, @eshramko! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues accessing the MLB Extra Innings Package, but you have definitely come to the right place for assistance.

If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.