Visitor
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1 Message
MLB network audio video sync issue
The audio and video on MLB Network have been out of sync for the last three days. Very irritating and unwatchable. It's only this channel that has the issue and it occurs on all boxes.
Visitor
•
1 Message
The audio and video on MLB Network have been out of sync for the last three days. Very irritating and unwatchable. It's only this channel that has the issue and it occurs on all boxes.
XfinityJustinM
Official Employee
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1.2K Messages
14 days ago
Hi @user_e0x06v,
Thank you for making us aware of this issue. Looks like this issue is occurring for me as well. I want to get your case example in front of the right team to get this resolved. Please send our team a direct message with your full name and service address?
How to Send Us a Direct Message:
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. A "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.
How to: Direct messaging within the forum | Xfinity Community Forum
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