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user_35e587
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Visitor

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1 Message

Sunday, July 20th, 2025

My List missing

When selecting “C” on my remote, I no longer see “My List” that used to show upcoming sports events.

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Updated 

1 month ago

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user_480c90

Visitor

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3 Messages

1 month ago

I have the same problem with my tv. Just started recently. Chat assistant is of no help

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user_0st33l

Visitor

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1 Message

1 month ago

Us too. Super annoying. Hope this gets fixed soon. 

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mike_s5

New Poster

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5 Messages

1 month ago

Same problem here. Chat assistant is useless beyond words.

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XfinityArmand

Official Employee

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2.3K Messages

1 month ago

Hi there @user_35e587!  Thanks so much for taking the time to reach out to Xfinity Support!  We are so glad to hear from you and want to help in any way that we can.  Can you tell me if you have been able to reset your device?

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mike_s5

New Poster

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5 Messages

I have  reset the devices many times. It is the same with all the units

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1 month ago

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XfinityThomasA

Official Employee

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2.7K Messages

 

mike_s5 - Let's troubleshoot this issue together! Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
 
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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1 month ago

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