Pcpirates5's profile

Visitor

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2 Messages

Wednesday, July 23rd, 2025

NBC audio bad, keep losing picture today

NBC keeps going black, audio poor, need to increase volume significantly.

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Official Employee

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1.9K Messages

1 month ago

Hello Pcpirates5 is this still a concern for you? Which NBC channel is this specifically happening on? Is this happening on all programs and commercials? 

 

Visitor

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2 Messages

Specifically it was KARE11 on Xfinity Cable. Yes, it was over all broadcast media. 
I have yet to receive an explanation of why this occurred, so NO, this issue is not resolved. 

Official Employee

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479 Messages

@Pcpirates5 Is that the only channel you noticed issues with? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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