Visitor
•
2 Messages
NBC lips don’t match sound
For years only NBC has an issue with the lips not matching. Trying to watch the Toby Kieth tribute and the singers lips are off from the music. Been going on for years. I’ve had tech out, they see it and can’t fix. It even happens on DVR. $200 a month and you would think they could get their own station dialed in.
XfinityQuemekia
Official Employee
•
479 Messages
54 minutes ago
Greetings @user_akk0t1, thank you for reaching out to our Xfinity Community Forum. It's understandable to be frustrated by a persistent lip sync issue, especially one limited to a single channel like NBC, that continues even after a technician visit. I'd feel the same way if I was in your shoes! Let's see what we can do to get this resolved. To confirm, if you have multiple cable boxes in your home, does this happen on all of them?
0
0