Visitor

 • 

11 Messages

09/14/2026 2:05 PM

Closed

New DSN channel

Does the new DSN change (1253) come with the Ultimate TV package or would I still have to order it separately. I have the Popular Tv package now.

Oldest First
Selected Oldest First

Official Employee

 • 

2.4K Messages

27 days ago

Good Morning, @user_gntpkm! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I completely understand the want to ensure you have all the channels available. What appears on the screen when you attempt to view channel 1253? If it says subscription is required, likely you will need to upgrade or add on additional sports package. 

Visitor

 • 

11 Messages

But you didn't answer the question, does DSN come with the "Ultimate TV" package ? 

Official Employee

 • 

2.8K Messages

@user_gntpkm My apologies we missed the answer. Yes, it is included in the Ultimate TV package, however the Ultimate TV Package is one of our grandfathered TV packages. The new comparable package would be our TV Premium lineup. I hope you this helps answer your question. Please let us know if there are any other questions we can answer for you. 

 

https://www.xfinity.com/learn/channel-lineup-bundles 

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Visitor

 • 

11 Messages

I called in this a.m. and spoke with a nice lady named Samantha and she set me up with the Premium package and DSN.

Official Employee

 • 

2.4K Messages

Awesome, we are so happy to hear you were able to get all assisted with calling in, @user_gntpkm! Please don't hesitate to reach out to us here on the Xfinity Forums if you have any other questions/concerns, we are happy to help! 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
forum icon

New to the Community?

Start Here