Visitor
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1 Message
newsmax
I'm paying more than $300 a month for internet, cable and phone and you drop Newsmax from my channel lineup with no notice and now it's gong to cost extra? That is unacceptable.
Visitor
•
1 Message
I'm paying more than $300 a month for internet, cable and phone and you drop Newsmax from my channel lineup with no notice and now it's gong to cost extra? That is unacceptable.
XfinityJoe
Official Employee
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1.1K Messages
11 days ago
I apologize for any frustration @user_qyyssl. We regularly evaluate channel lineups, and changes are made from time to time.
If you would like us to do an account review with you,
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
See https://comca.st/3kYXwkR for an example
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