Thank you for reaching out to us on our community forums @user_4cythf! I completely understand how frustrating this error would be when you’re trying to watch your team play. Is the issue occurring on a specific NHL channel or on multiple NHL package channels?
Are other channels working normally when this happens?
Does the Xfinity Stream app have the same issue on the same channel?
XfinityAldrik
Official Employee
•
2.8K Messages
1 day ago
Thank you for reaching out to us on our community forums @user_4cythf! I completely understand how frustrating this error would be when you’re trying to watch your team play. Is the issue occurring on a specific NHL channel or on multiple NHL package channels?
Are other channels working normally when this happens?
Does the Xfinity Stream app have the same issue on the same channel?
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