1 Message
No access to channels
I can’t access most live channels after switching to Fios for Internet. I think I’m supposed to have 125 channels in my current plan.
1 Message
I can’t access most live channels after switching to Fios for Internet. I think I’m supposed to have 125 channels in my current plan.
XfinitySara
Official Employee
•
1.6K Messages
2 months ago
Hey there, @user_tiwjbv! Thanks for coming to the Xfinity Community Forum with your channel concerns. You've come to the right place! Our Digital Care Team is amazing to work with because we'll always do whatever we can to review and resolve issues as quickly as we can. To start, how are you trying to access your live channels, with an X1 TV Box, or using the Xfinity Stream App? Have you recently confirmed what you subscribe to using either the Xfinity App or My Account?
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