Regular Visitor
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6 Messages
Non-HD QVC channel 20 in Washington, PA frozen
The non-hd QVC channel 20 on the Washington, PA channel lineup is frozen. The picture is frozen and no sound. Looks like it is frozen on a Saint Patrick’s Day sale screen. All other channels work. Please fix. Thank you.
XfinityAdrienne
Official Employee
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1.4K Messages
1 month ago
Hey there, Ry9! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. Oh man, I am very sorry to hear about the experience the QVC channel, it certainly is not what we want for our customers. Are you still experiencing the channel frozen? If so, can you share with us any troubleshooting steps you have completed?
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