Support
Offers
Sign in
Visitor
•
1 Message
05/19/2025 6:24 PM
Closed
I upgraded my package. I rebooted my cable box. Why is it taking so long to get my new channels?
Responses
Official Employee
2.5K Messages
1 year ago
user_6155ym it typically only takes a few minutes for an upgrade to finalize. Do you see an error message while trying to view the new channels?
XfinityJosephA
Official Employee
•
2.5K Messages
1 year ago
user_6155ym it typically only takes a few minutes for an upgrade to finalize. Do you see an error message while trying to view the new channels?
0
0