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1 Message
Monday, May 19th, 2025 6:24 PM
I upgraded my package. I rebooted my cable box. Why is it taking so long to get my new channels?
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Official Employee
1.8K Messages
1 month ago
user_6155ym it typically only takes a few minutes for an upgrade to finalize. Do you see an error message while trying to view the new channels?
XfinityJosephA
Official Employee
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1.8K Messages
1 month ago
user_6155ym it typically only takes a few minutes for an upgrade to finalize. Do you see an error message while trying to view the new channels?
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