New Poster
•
2 Messages
Paramount + issues
Just subscribed to paramount + and have had issues since day 1. Freezing, lag, and then it’ll kick us out after 2 minutes with “ERROR something went wrong. Please try again later”. Restating the box, did a refresh, had P+ refresh in their end, cleared cache and still the same issue. This is getting ridiculous to pay for a service we can’t use
XfinityJohnG
Official Employee
•
2.7K Messages
23 days ago
Thank you for reaching out to us here. If you are still running into issues with that app we will be happy to look further into that from here.
0
0
user_y8c1nw
Visitor
•
4 Messages
9 days ago
I've had the same issues - just completed an extremely frustrating conversation with an agent via chat on the Xfinity site. Gave me a number to call, and it turns out it's the customer fraud department??? The entire chat all he did was try to get me to buy more services from Xfinity. I cancelled my Paramount+ sub, bc it's entirely unwatchable.
0
0