Paramount+

All streaming services are working except Paramount+ will not stream well and keeps getting errors. This has gone for over a month. Reset controller but no help.
need help!!

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XfinityNatalie

Official Employee

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821 Messages

1 month ago

Greetings, user_lkpeq1! We appreciate you reaching out to our XFINITY Community forum about your Paramount+ error. I would be frustrated if I were missing out on my favorite shows due to persistent error messages. What are the errors you keep receiving?

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user_lkpeq1

Visitor

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2 Messages

The streaming stops and a blue sign comes up and says error. Also, the streaming may stop for a short bit as if someone had hit pause (you get the pause arrow on the screen) and then it starts back up on its own.

All other streaming sites work fine!!
Steve

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1 month ago

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XfinityNatalie

Official Employee

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821 Messages

Are you experiencing this issue with multiple TV boxes, user_lkpeq1?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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1 month ago

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Channels and Programming

user_lkpeq1

Paramount+

XfinityNatalie

user_lkpeq1

XfinityNatalie

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