U

Visitor

 • 

1 Message

Saturday, June 28th, 2025 3:52 AM

peacock activation

I'm a platinum Xfinity member and got an email saying the Peacock Premium was being offered to me for free. I activated at xfinity.com/activate-peacock and then signed into Peacock, but it says I have no plan. I'm in an infinite loop trying to activate something that is already activated but not showing up in the actual Peacock account.

Official Employee

 • 

270 Messages

23 hours ago

Hello @user_xc9dae I'm sorry to hear you're having trouble with your Peacock subscription, I know being stuck in that loop can be extremely aggravating.

When you completed your activation online, did it have you to create your login information? Did you receive a "verify your email" email from Peacock after completing your activation?

forum icon

New to the Community?

Start Here