Visitor
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1 Message
Peacock and xfinity
I activated peacock and it still isn’t working saying that it is linked to another email. But the email I am trying to use is the email.
Visitor
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1 Message
I activated peacock and it still isn’t working saying that it is linked to another email. But the email I am trying to use is the email.
XfinitySeth
Official Employee
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217 Messages
2 days ago
Howdy Jk808 👋 I appreciate you reaching out in our community regarding your Peacock troubles, and you're in the best place for support! When it comes to your Peacock Premium redemption, can you tell me if that was claimed via Xfinity Rewards or as a perk of your service package?
Any Peacock Premium offer should be automatically tied to what is marked as the preferred email address on your Xfinity profile, so you'll also want to confirm that is the email you're trying to log in with.
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