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user_mzy8rw
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Thursday, January 29th, 2026 3:48 AM

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Peacock Premium offer not showing for this Diamond member.

I'm unable to see a link to the Peacock Premium offer. I am a Diamond member and today upgraded to 1GB Xfinity Internet.

Can you help? Thanks.

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5 hours ago

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user_mzy8rw

Visitor

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2 Messages

2 days ago

Since sending my original message, I received an email this morning, informing me to activate Peacock and that it was included with my Xfinity service. After logging in to the Xfinity app, I clicked the Activate Now button, and I now have Peacock Premium.

 

Thank you so much for getting things straightened out on my Xfinity account. 

You may close this ticket.

(edited)

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XfinityAmandaB

Official Employee

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2.9K Messages

 

user_mzy8rw Thank you for reaching out for help with activating your Peacock offer. Once you upgrade, it can take a little while for everything to update, and Peacock is one of those that takes its time! lol. I am glad we received your activation link and were able to get your Peacock offer activated so you can take advantage of the awesome free option! 

Please note that sending unsolicited private messages to myself or any other user is a direct violation of our forum guidelines. Per those guidelines, continued violations could be subject to a revocation of your Xfinity Forum privileges. We never want to get to that point with any user, so we recommend reviewing those guidelines thoroughly. When you create a Public post requesting assistance, once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so. 

 

I am an Official Xfinity Employee.
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