Visitor
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1 Message
Peacock premium subsrcription
I was kicked out of my peacock premium as a gigabit customer after a move , I’ve tried signing in with the same email to no avail , I’ve done all the steps I can see in this thread and nothing is working … is there no way to restore customers peacock premium if they move ??
XfinityChelseaB
Official Employee
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1.8K Messages
13 days ago
Hello @user_yfy73l, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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