Peacock says already linked

Nope, still says it’s connected to another account. 

Have you had a Peacock account in the past?

Yes, thru Xfinity but it was canceled months ago. I have an account now with no subscription. 

if this benefit could be reset somehow, I think that would fix it. 

I think what happened was I started activating it on my phone and got pulled to do something while at work. I guess if you stop halfway it breaks the activation. 

If you go to xfinity.com/yoursubscriptions @user_jjjj, do you see an option for Peacock to unlink your account?

No, here it says that my peacock account still needs to be activated.