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Friday, October 25th, 2024 2:51 AM

Peacock

After activating peacock it is now  asking me to pick a plan $$

Official Employee

 • 

1.5K Messages

26 days ago

 

user_0bbefd Thanks for reaching out and letting us know. I would be asking for help if I were seeing this too. Our team is here for you. Here are some steps to look over and make sure they have been completed correctly:

Open xfinity.com/activate-peacock and then log in to your account with your primary Xfinity ID and password.

After logging in with your primary Xfinity ID, you will see one of the following experiences: 
An Activate Now button at the top of your account if the Peacock Premium offer isn’t activated. 
Follow the prompts — you will be redirected to the Peacock website to finish activation.
If you see invalid username or password, change the password for your Peacock account. Any Peacock login issues should be directed to Peacock Customer Support.
Once complete, revisit xfinity.com/activate-peacock and select the Activate Now button again to confirm your email address and password for Peacock.
you will then be redirected to the Peacock website to finish activation.

 

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