Visitor
•
5 Messages
Peacock
I cannot activate my free eligible Peacock Premium Subscription. I cancelled my paid subscription on 11/1/24 and it shows expired as of today, 12/1/24. The links to activate, including those on this forum, take me to an endless loop of "can't link my xfinity account..." -you may have an active peacock account. The account shows cancelled on both Peacock and Xfinity's account pages. I have spent HOURS on this. Please help me.
XfinityKrista
Official Employee
•
1.5K Messages
2 months ago
Hello @User_3278ML, thank you for taking the time to reach out on social media. I understand your concern with Peacock, and I'd like the opportunity to check into that for you.
To access your account, will you please send us a direct message with your full name and complete service address.
To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
0
0
Sparty1966
Contributor
•
46 Messages
1 month ago
Wish I could remember how I finally got mine to work. The links to activate did nothing and customer service was zero help.
0
0