U

Thursday, April 17th, 2025 11:37 PM

Peacock

Diamond member who chose peacock as my reward. When I try to watch get message to subscribe

Official Employee

 • 

1.4K Messages

4 days ago

 

user_n4p066 How long ago did you sign up for Peacock through your rewards? 

 

2 Messages

I received confirmation of peacock reward 1/31/25

Official Employee

 • 

1.8K Messages

I am glad to hear you are trying to take advantage of our Xfinity Rewards Peacock Premium offer @user_n4p066. There has been so much great shows and movies to watch. Lately, I have been binging "Superstore". After redeeming Peacock through the Xfinity Rewards portal, you would need to associate the subscription to the Xfinity account and Peacock account. Have you followed all the steps provided on the 'Peacock Premium promotional offers overview' support page for redeeming the subscription? 

 

Have you also moved when first accepting the Peacock Premium subscription? If so, you would need to go through the redemption and linking process again as there would be a new account number for linking. Please give these steps a try and let me know if it still is not working so we can troubleshoot further.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Contributor

 • 

108 Messages

Any chance once the Xfinity Rewards promotion ends in June (for many of us who took advantage) that another Xfinity Rewards promotion for Peacock will surface?

Official Employee

 • 

2.1K Messages

 

sriv94 Not that we are aware of. Did you receive a notice that the promotion would expire in June? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Contributor

 • 

108 Messages

No.  Just assumed that the promotion ended in June because that would be two years after I signed up.

Would love to keep it, but finances are a little tight. 

forum icon

New to the Community?

Start Here