Hi user_msl3r7, thanks for reaching out here on the forums! I'm a huge fan of The Office and a lot of other shows offered on Peacock, so I'm that you're not able to get access. To get a better idea of how to help, are you running into login errors (i.e. incorrect login/password), or issues activating an offer?
user_6e2czn Thank you for the response and for those details. Can you send us a DM so we can jump into this to and figure this out? To send a "direct message" / "private message" message to Xfinity Support: • Click "Sign In" if necessary • Click the "Direct Message" icon • Click the "New message" (pencil and paper) icon • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • As you are typing a drop-down list appears. Select "Xfinity Support" from that list • An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it
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XfinitySean
Official Employee
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692 Messages
12 days ago
Hi user_msl3r7, thanks for reaching out here on the forums! I'm a huge fan of The Office and a lot of other shows offered on Peacock, so I'm that you're not able to get access. To get a better idea of how to help, are you running into login errors (i.e. incorrect login/password), or issues activating an offer?
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user_6e2czn
Visitor
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2 Messages
11 days ago
Paid to date. it says I must pay to access it this morning
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