Visitor

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2 Messages

Tuesday, May 12th, 2026 5:14 PM

Please bring back the NHK Channel

NHK was a great source of news, culture and is a sorely missed channel in the Xfinity lineup.

Thanks

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Official Employee

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4.8K Messages

10 days ago

Hi user_ag2n6r! Thanks for taking the time to reach out on our Xfinity Forum. We appreciate you being a customer with us, and please know my team is always here to support you. I absolutely understand your concerns, and will definitely be getting your feedback passed along, with hopes of this changing in the future. 

 

Please be sure to let us know if we can be of any other support! 

 

Visitor

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3 Messages

It's not really support if it's just words framed with hope. It was simple somebody flipped the switch and turned it off. Subscribers were not given any notice. Someone made the decision that this programming was no longer financially viable or politically aligned. Whatever the reason it was a mistake. Go have a meeting, talk about it all you need to... But go flip the switch and turn it back on in service to your customers.

Visitor

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3 Messages

55 minutes ago

The decision to remove the NHK channel is a complete disservice to the subscribers.  This alternative clear and informative programming minus the drama the tends to colorize most of the news channels should be brought back immediately. If Xfinity is going to begin making choices like this for it subscribers, I'm sure others along with our household will begin to find alternative outlets for our dollars.  Maybe you won't miss my monthly payments for my residence and two businesses enough to make the difference in your bottom line. But all you need to do is continue to provide the services that we subscribed for instead of removing them arbitrarily in the back room. Bring back NHK now.

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