Position of Closed captions cover text when viewing info on channels/programs

Is there a way to change the position of the closed captions so I can read the info on a program? It directly covers what I want to see.

Responses

XfinityThomasD

Official Employee

•

1.3K Messages

5 days ago

MissusC There are some settings that can be adjusted for closed captioning. To access these settings:

Using the Xfinity Voice Remote:

Press and hold the microphone button on your remote.
Say "accessibility settings".
Navigate to Closed Captioning Options and press the center button.
Choose your preferred settings and select "OK".

Using the on-screen menu:

Press the Xfinity button on your remote.
Navigate to the Settings icon (gear icon) and press OK.
Go to Accessibility Settings and press OK.
Select Closed Captioning Options and press OK.
Choose your desired settings for font, size, color, and background.
Select "OK" to save your changes.

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