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Sunday, November 17th, 2024 2:19 AM

Program broadcast in spanish

All channels and all programs are in English except for one football game on local channel being broadcast in spanish. Settings are all in english. Tried reprogramming box with no change. Also on second tv football game is in english.

Official Employee

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1.2K Messages

2 months ago

@user_d68htk Which channel is this happening on? Have you tried any troubleshooting from our Xfinity app/ Xfinity Assistant? 

1 Message

13 days ago

this isn't the 1st time this has happened. there has been other channels where the broadcast was in Spanish. Now it's CBS our local channel 3 . I am paying for English. If I wanted Spanish I would have ordered it. My settings are on English

Official Employee

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1K Messages

 

user_3bkw3l  Hello, I hope you are having a great day! I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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