Redrad's profile

Visitor

 • 

2 Messages

09/30/2026 12:41 PM

Program guide grid

Philadelphia area Fox 29 1AM Slot

The grid shows repeats of 25 Words or Less from 2025 but the content is current 2026 shows.  

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Official Employee

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1.2K Messages

11 days ago

HI @Redrad,

Are you still seeing this issue occur, could you provide an example here if so? 

Visitor

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2 Messages

It is still a problem. I cannot attach a photo of the screen. All I can tell you is that the date is wrong 2025 so perhaps that is why it shows as  repeat.  Whoever programmed the grid might need to correct it.  

Official Employee

 • 

1.2K Messages

I'll need to gather more details about your case example for review, @Redrad.  Please send our team a direct message with your full name and service address. 

How to Send Us a Direct Message:

1.  Click "Sign In" if necessary.

2.  Click the "Direct Messaging" icon.

3.  Click the "Start new conversation" (pencil and paper) icon.

4.  In the "To:" line, type "Xfinity Support".

5.  As you type, a drop-down list will appear. Select "Xfinity Support" from that list.

6.  A "Xfinity Support" graphic will replace the "To:" line.

7.  Type your message in the text area near the bottom of the window.

8.  Press Enter to send it.
 

How to: Direct messaging within the forum | Xfinity Community Forum

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