levi5296's profile

Visitor

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1 Message

Friday, May 16th, 2025 7:18 PM

reinstalling cable service

Yesterday while installing Frontier fiber optic telephone and internet service they physically disconnected my Xfinity cable tv service and modem,. How do I get it reinstalled??

Official Employee

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152 Messages

1 month ago

Greetings, levi5296! I hope your weekend has been well. Thanks so much for taking a moment out of your busy day to submit a post on our XFINITY Community Forum. I understand how vital it is to ensure any damaged lines are repaired. Rest assured, you have reached the right team to assist with this matter. Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account. I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon click the "New message" (pencil and paper) icon then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

 

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