jhoff8's profile

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Friday, January 17th, 2025 6:05 PM

Removing NESN and NBC sports

This new move removing NESN and NBC Sports punishes loyal users that have NOT cut the cord so Xfinity can make money from those who have left.  I now have to upgrade a tier to see Celtics, Bruins and Red Sox?  You have lost me Xfinity.  This is a slap in the face.  I will not be upgrading, I will instead be looking for other options and getting away from Xfinity.  

I had to call in to find out what had happened since there was no warning of this move coming.  I was only offered 3 months of the upgraded tier.  Not even close to making me happy as a customer.  

Official Employee

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2.2K Messages

10 days ago

Hello, @jhoff8

Sorry we can no longer provide these channels. We're always working to bring you the best and widest variety of programming possible, which is why we regularly review networks based on our customers’ interests.

2 Messages

That's a lie, you still have the programs you're just forcing me to get the top package for something that was a standard channel. Youtube TV here I come. 

1 Message

Shame on Xfinity for allowing this to happen. We will also be moving away from "Ex-Finity." Why else did they change their name from CONcast to Ex-Finity? Because you'll soon be an EX customer! Literally this company is a giant horrific scam to consumers who pay hundreds and receive less and less every year. Where is this money even going? Offshore Call Center Representatives who cost $12k a year to do nothing except read from a script? They barely even have a Call Center which is strange if prices keep increasing. They have an IVR that puts you in a loop until you hang up. There's hardly any way to speak to a Live Agent unless you cheat through the prompts. Disgraceful, disgusting, embarrassment of a company. All I can do is laugh every time I see some new bulls**t rule or limitation make its way into the terms of use each year. And why did the sports broadcasting fee increase by $5/mo if they are taking away a sports

broadcasting network? Xfinity will likely go out of business / sell out in less than 3 years.

(edited)

2 Messages

6 days ago

Totally agree, complete slap in the face. Little do they realize that was one of the FEW reasons I still kept them around. Will be cutting the cord like everyone else.

1 Message

5 days ago

Sorry to see NBC taken off the air. Will mess up Sunday night football next season. 

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