sec network on espn is pixalting

all other channels are working fine but the tenn football game on 792 sec network is badly pixelating

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XfinityJohnG

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2.2K Messages

8 days ago

Thank you for reaching out to us here @user_h122z6. Was that picture issue only happening on the Tennessee-Kentucky game or are you still seeing that problem?

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user_h122z6

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2 Messages

still happening on TBS and SEC network

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8 days ago

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@user_h122z6 So that we don't go over something you've already done, can you please share with me what troubleshooting steps have you completed on your own? Have you by any chance used the Xfinity app to reset the cable box? How about a power cycle, have you tried that?

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8 days ago

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Channels and Programming

user_h122z6

sec network on espn is pixalting

XfinityJohnG

user_h122z6

XfinityRaul

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