3 Messages
Several channels are blacked out
Why are metv, start TV, h&I blacked out??? We just had an issue with the sound and now, I'm getting an error for the past two weeks that says the video signal has been interrupted. Are these channels being removed from the channel lineup? What is the ETA for viewing these channels?
XfinityJamesC
Official Employee
•
1.7K Messages
2 months ago
Greetings, @user_lxrcmr! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with these channel, but you have definitely come to the right place for assistance.
When did this first start happening? Did the channels all go out at the same time, or was it one by one? Is there an error code included in the video interruption message?
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