New Poster
•
5 Messages
Sorry having trouble connecting
My ESPN, FanDuel, Acc and NFL channels will not show. A box pops up and states”sorry we are having trouble connecting” with a code XRE-03059. Support has rebooted, restarted, I’ve unplugged and checked all connections but no one can seem to fix or tell me what is wrong. Any suggestions?
DukeF1
New Poster
•
5 Messages
6 days ago
Oh yeah and by the way, Comcast was doing work in my area a few days ago to make my Xfinity experience better and since then nothing but problems.
0
0
XfinityAmira
Official Employee
•
4.3K Messages
4 days ago
Hi DukeF1! Thanks for visiting our Xfinity Forum. We value you as a customer, and my team is here to support you. I am sorry to hear that you're experiencing this error code when trying to watch certain channels. We definitely want to get this all sorted out for you. To further look into this for you, please send us a direct message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0