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Wednesday, December 11th, 2024 11:27 PM

TBS and TNT

What is wrong with TBS and TNT?

1 month ago

We don’t have it either - using the comcast box directly 

Official Employee

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2.4K Messages

1 month ago

Good afternoon, user_fbogek! I am not seeing any known issues with TBS or TNT. We are happy to further help so your service is working properly. What is happening on your end? Do you see an error code when you tune to the channels? 

1 month ago

Are TNT TBS and tru Tv still part of the 125+ channel “popular tv plan”? 

yes or no answer please!

Official Employee

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1.2K Messages

@WhathappenedtoTNT This is a great question. I recommend meeting us in a direct message, so we can access your account in your region to view your line-up. From there we can confirm if there are channel changes or interruptions going on.  

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Zip code 08054. Are these channels eliminated from the “popular tv plan?” 

yes or no

Official Employee

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1.6K Messages

@WhathappenedtoTNT

 

Great question! If you go to this link https://www.xfinity.com/learn/channel-lineup-bundles you can put in your address and you can view all the channels that are listed in all of our three channel tiers,  including our choice 10 plus tier our popular 125 plus tier and our ultimate 185 plus tier

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 Messages

I did. Supposedly it’s included in my package. Why did you delete it with no notice.

Official Employee

 • 

1.4K Messages

What error code or message are you receiving? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 Messages

24 days ago

Cannot receive tnt or tbs on set top box. Xfinity increases fees and decreases services. Channels disappear with no notice. I have not changed my package in years. Why do channels disappear?

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