TCM can’t record

I added the Sports & Entertainment package for access to TCM. The channel works but I can’t record anything - it gives me the option to set a reminder, but that’s it. Help?

UPDATE: A system refresh solved the problem.

Responses

XfinityRoberto

Official Employee

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1.5K Messages

2 months ago

Hi there @kkarch1. I am glad to hear that you are now able to record shows on TCM after refreshing your system. Is there anything else we can assist you with today?

2

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kkarch1

New Poster

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3 Messages

Hi, Roberto - that was all I needed, but thanks for checking!

1 month ago

0

Great, I'm happy to hear that we were able to get you taken care of! In case you are unaware, we have recently rolled out a cool new Xfinity Rewards program, such as dollar movie nights, product discounts, plus there are tons of other awesome rewards. This link is a great resource to learn more: xfinity.com/rewards. Also, You can get the most out of your internet with the Xfinity App -- Works best with our Xfinity Gateways!! Get 24/7 real-time help and support, view your plan details, and change or upgrade your service - right from the app. Easy ways to improve your connection, like speed tests and troubleshooting. Please don't hesitate to reach back out if you have any further questions or concerns, we'll always be here for you.-Richard

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1 month ago

0

Channels and Programming

kkarch1

TCM can’t record

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