Greetings, @user_79ia4d! Thanks for taking the time out of your day to reach out about your TV service. I am sorry that is not working. I know that is a frustrating thing to have happen. The Xfinity app is a great tool to check on your service. It will run a scan for any area concerns and help you to troubleshoot and send signals to your equipment. We like things at your fingertips! Our engineers completed some work on the TV service. Most customers are reporting that their service is back up and running. Is your service back online?
XfinityRay
Official Employee
•
4.1K Messages
1 month ago
Greetings, @user_79ia4d! Thanks for taking the time out of your day to reach out about your TV service. I am sorry that is not working. I know that is a frustrating thing to have happen. The Xfinity app is a great tool to check on your service. It will run a scan for any area concerns and help you to troubleshoot and send signals to your equipment. We like things at your fingertips! Our engineers completed some work on the TV service. Most customers are reporting that their service is back up and running. Is your service back online?
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