Visitor

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1 Message

06/22/2026 8:36 PM

Television Not Working [Edited]

Television not working . I have unplug the cable several times  does not effect on the problem

[Title Edited: "Personal Information"]

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Official Employee

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3.7K Messages

3 months ago

Hi there, @user_etw94j I’m really sorry for the trouble you’ve been having, that’s definitely frustrating. There was a nationwide service interruption few days ago, but it has since been resolved. If you’re still experiencing issues, I’d really like to help take a closer look with you and make sure everything is back up and running properly. Please let me know if your service is still affected, and we’ll work through it together to get this resolved as quickly as possible. We’re here for you 💙

Visitor

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3 Messages

service person to home

Official Employee

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2K Messages

 

user_f8yfaz Are you still experiencing issues with your service? Can you provide more details if it happens on certain channels or all channels, or even on OnDemand content, or when using any apps?

 

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Visitor

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3 Messages

2 days ago

Picture — very light —no sound 

Visitor

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3 Messages

2 days ago

Picture —very light ; sound not present !

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