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user_feixzm
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2 Messages

08/22/2026 10:36 PM

The Tennis Channel

No audio only on The Tennis Channel on all home tvs and Xfinity app for several hours.  Is anyone else having this issue?

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14 days ago

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user_e1al75

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2 Messages

23 days ago

I am having same issue

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user_3sek1l

Visitor

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2 Messages

23 days ago

I'm also having the issue. It's been on & off for at least the last week or two.

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XfinityAldrik

Official Employee

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2.7K Messages

Good evening @user_3sek1l! We appreciate you letting us know you’re also encountering audio issues when watching the Tennis Channel. Are there audio issues during commercial breaks?

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21 days ago

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user_3sek1l

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Yes, the audio issues were present during commercial breaks. I experienced it at least three times where the audio would be gone for hours during the evening and nighttime broadcast. If it recurs, I'll respond here with dates and times so you can look into it.

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19 days ago

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XfinityVianney

Official Employee

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2.9K Messages

 

user_3sek1l, that would be great. Any and all details you can provide will help us investigate. I'll follow up here in a couple of days, but you can circle back if something comes up between then. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

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19 days ago

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XfinityBradM

Official Employee

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1.6K Messages

@user_3sek1l Hello again! We're popping back in to check in to see if you're still experiencing audio issues on the Tennis channel. Let us know!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

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14 days ago

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XfinityDilary

Official Employee

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3.7K Messages

21 days ago

 

Thank you for posting on our community forums, user_feixzm. Are you still experiencing issues with the Tennis channel audio? What troubleshooting steps have you tried so far? Did you try rebooting the box manually or through the app? 

 

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