Visitor
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1 Message
TIVO This channel is not authorized (V58) - all channels
I have been getting this message on my basement TIVO on all channels since Monday. My other TIVO is working fine.
Visitor
•
1 Message
I have been getting this message on my basement TIVO on all channels since Monday. My other TIVO is working fine.
XfinityMarshante
Official Employee
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20 Messages
2 days ago
Hello @user_l4k655 sorry to hear that you are having issues with your Tivo. I know how frustrating that can be when you are ready to watch tv and receive an error message. I would be more than happy to look further into your issue. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Let me know if you have any questions.”
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