Unable to activate peacock

Returning Xfinity customer.
1st peacock account was activated with Xfinity at my previous address

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XfinityNatalie

Official Employee

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966 Messages

12 days ago

Greetings, user_bq8i33! Thanks for posting on our XFINITY Community forum with your Peacock activation concerns after moving. Not to worry. We're here to help! Please let us know what you are seeing when you go to xfinity.com/yoursubscriptions after signing in. You may provide a screenshot as well if available.

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user_bq8i33

Visitor

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2 Messages

@XfinityNatalie

hi, here’s the error:

Your Xfinity account is already linked to another Peacock account. Here’s How to Find It

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11 days ago

XfinityKam

Official Employee

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376 Messages

@user_bq8i33 Okay, What happens when you try signing in? If you've used another email may you try this?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer. tick

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11 days ago

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user_bq8i33

Unable to activate peacock

XfinityNatalie

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